ATH.ENA CARD

1.By using the web application here, without visiting a ticket counter

The application is intended for the groups of passengers who travel at full fare, the passengers over 65 years old and under 18 years old and the passengers – persons eligible for fare-free transportation (unemployed registered in the OAED registries and disabled persons) and the students of public tertiary education.

Step 1:
Through your computer:

• Select “Submission of Application”
• Fill out the requested information (your name and surname, your SSN (AMKA) etc.).
• Enter an 8-digit security code (pin) of your choice.
• Attach a face photo in electronic format (jpeg file up to 2Mb).
  (Students of tertiary education also attach in electronic format the photo of their student ID or the certificate of studies)

Step 2:
OASA, by collecting the information of the application, proceeds to the issuance of your personalized card, which will be sent to the address you stated.

2. By using the web application here, and visiting the site where your personalized card is issued.

Step 1:
Through your computer:

• Enter your SSN (AMKA), name and surname
• The system requests from you to enter the security code and generates a printable code (QR code). The issuance of QR code shortens the procedure of the card
  receipt.

Step 2:
Visit to the site where your personalized card is issued:

• Present the printed QR code at one of the issuing points.
• Cross-checking of data is performed provided that you present:
  1. Your national identity card or passport
  2. A recent photo of you and if you do not have one, a photo of you will be taken on site.
  3. An official document by which your SSN is certified in paper of in electronic form (e.g. photo of the document by use of mobile phone)
  4. The necessary supporting documents if you are entitled to a discount fare or fare-free use of public transport

Issuance from specific issuing points

Step 1:
What do you need to have:

• Your national identity card or passport
• A recent photo of you and if you do not have one, a photo of you will be taken on site.
• An official document by which your SSN is certified in paper of in electronic form (e.g. photo of the document by use of mobile phone)
• The necessary supporting documents if you are entitled to a discount fare or fare-free use of public transport

Step 2:

• Enter an 8-digit security code (pin) of your choice.
• The issuing officer enters your data and issues your personalized card.

In case your personalized card is lost, stolen or malfunctions, you much report it the soonest possible to the Customer Service Center at Syntagma Metro Station and request its replacement.

To reissue a personalized card you must also present:

1. Your national identity card or passport
2. A recent photo of you If you do not have one, a photo of you will be taken on site.
3. An official document by which your SSN is certified in paper of in electronic form (e.g. photo of the document by use of mobile phone).
4. The necessary supporting documents if you are entitled to a discount fare or fare-free use of public transport

You should remember :
The personal security code (pin) you used for the original issuance of your card.
The issuing officer will cancel your old care and will issue the new one.
The replacement of the card as a result of being lost, stolen or damaged costs €2.
The remainder of fare products, the remaining time and/or the monetary value that were stored in the old card will be transferred to the new card under specific rules.

n order to be informed about the rules of fare and value Transfer from a lost or problematic card to a new one, click here.

TIP: “Please help us serve you better by always checking and keeping the receipt issued each time you load your ATHENA CARD”.